Product Update July 2026

The July release was largely focused on the continued development of our RAG platform, which is now moving forward under the new name Spotler Beacon. In addition, a security improvement was made to exports.

New

Spotler Beacon:

Retrieving knowledge from external sources
Beacon (RAG platform) can now consult knowledge from SharePoint and TOPdesk, without the source documents needing to be copied into Beacon itself. This makes it easier to unlock existing knowledge sources. (Note: this requires correct configuration and valid login credentials with the relevant provider.)

The following has also been developed:

  • Overview of sources per corpus
    Administrators now have a new detail page where they can see, per knowledge collection ("corpus"), which sources and documents it contains.
  • Browser SDK for integrations
    A new SDK (for Angular, React, Vue, and vanilla JavaScript) is available, allowing products to integrate with Beacon in a controlled way: asking questions, source attribution, feedback, and error handling are all supported. This integration runs through the backend of the relevant product.

Improvements

  • More reliable answer reuse
    Approved answers are no longer reused when the underlying prompt configuration has changed. This prevents an answer from being reused that was generated under different settings.
  • Safer dialog deletion
    Deleting a dialog could, in certain cases, cause underlying conversation branches to become orphaned, preventing a chatbot from being published correctly. This has now been prevented: a deletion that would cause this is blocked.
  • Marketplace import with long naming resolved
    Importing marketplace items with a long name could previously fail with a generic error message. This has been fixed, so these imports now run reliably.
  • More robust document processing in Beacon
    The way documents are processed in Beacon (added, updated, deleted) has been made more resilient, with improved error handling during temporary disruptions.

Bug fixes

  • Exports made more secure
    We made a security improvement to data exports. Exported files are now opened more securely in spreadsheet software.